Privacy Policy
We, Fxvps.pro , are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy. The purpose of this Privacy Policy is to enable you to understand what personal information of yours is collected, how and when we might use or share your information, and how you can correct any inaccuracies in the information. This Privacy Policy also explains our online information practices and the choices you can make about the way your information is collected and used.
Who We Are
Fxvps pro provides cloud-based windows vps solutions, and
related products and services, to businesses, individuals,
non-profit organizations and others.
We collect the following types of information from you to
provide you with the products and services you purchased and
for the purposes described below. We may collect any or all of
the information via both automated means such as
communications profiles or cookies. Personal Information. The
personal information we collect depends on the type of
service, support, or sales inquiry, and may include your name,
address, telephone number, fax number and email address, dates
of service provided, types of service provided, payment
history, manner of payment, amount of payments, date of
payments, domain name, credit card or other payment
information. The financial information will only be used to
bill you for the products and services you purchased. If you
purchase by credit card, this information may be forwarded to
your credit card provider. When transferring personal
information a security icon will appear in your browser.
Cookies and Tracking
Your Internet browser has the in-built facility for storing small text files – “cookies” – that hold information which allow a website to recognize your account. We use cookies to save your preferences and login information, and to provide personalized functionality. We may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. More specifically, we use different types of cookies for different purposes: (i) “required cookies” are necessary for our website to work properly, (ii) “performance cookies” allow us to analyze how Visitors use our website so we can measure and improve the performance of our website, (iii) “functional cookies” allow us to remember choices you may have made on our website, and (iv) “advertising cookies” are used to present ads that are relevant to your interests. We may utilize cookies to track referrals from internal and external affiliates, as well as advertising campaigns. We may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help us measure the effectiveness of our advertising and to enable us to provide more focused marketing communications to you. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on the fxvps.pro website.
Customer Surveys
We may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage our Users to participate in these surveys because they provide us with important information that helps us improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
Social Media
Our website includes social media features (such as the Facebook “Like” button). These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets may be hosted by a third party or directly on our website. Your interactions with these features are governed by the privacy policy of the company providing the feature.
Data and Information
Submitted to Third Parties on Our Network.This Privacy Policy does not apply to data or personal information that may be submitted to, or collected by, third-party websites hosted by fxvps.pro or to domain names registered by fxvps.pro. Such websites and domain names are not owned or controlled by fxvps.pro. You should independently evaluate the privacy policies of such third-party websites before submitting data or personal information to them.
Information Use
Personal Information. The information we collect is used for
billing and to provide service and support to our customers.
We may study this information to determine our customers’
needs and to promote certain products and services or
additional support. We may also generate non-identifying and
aggregate profiles from information that our customers provide
during registration (such as the total number of customers in
a given category). This aggregated and non-identifying
information may be used to promote advertisements that appear
on our website and in connection with our services.
We take reasonable precautions to prevent unauthorised access
to your information. Accordingly, we may require you to
provide additional forms of identity should you wish to obtain
information about your account details. fxvps.pro may also use
the information you provide to email fxvps.pro monthly
newsletter to the primary contact e-mail on file, or to
contact you about other products or services that we think may
be of interest.
Log Files
We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. However, it is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing. Customer Surveys We may use the contact and other information provided to follow up with customers who respond to our customer surveys to help resolve issues internally or with our third party partners. For example, fxvps.pro may contact customers based on their survey answers or to highlight certain changes we made in response to customer feedback. Disclosing Information
Partners and Sponsors
Some of our products or services are offered or promoted to
our customers in conjunction with a partner or sponsor, or
another brand or company within our corporate family. We may
share your information with these parties to offer the product
or service or to facilitate your use of additional amenities
included with your hosting account. For example, one of our
partners may provide services to you based on links that you
access from your control panel.
We may also disclose aggregate, anonymous data based on
information collected from users to potential partners,
reputable third parties and other companies or brands within
our corporate family. We will only share your information with
third parties that agree to maintain your information in
confidence and to use it solely for purposes of providing the
product or service as agreed to by fxvps.pro.
Service Providers
We may transfer (or otherwise make available) your personal information to third parties that help us provide our services or provide services on our behalf. For example, we may use service providers to authorize and process payments, administer surveys, or run promotions. Your personal information may be maintained and processed by our third party service providers in the United States or in other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
Online Advertisements
We do not share personally identifiable information about individual customers with advertisers. We may display online advertisements and we may share aggregated and non-identifying information about our customers that we collect through the registration process or through online surveys and promotions with certain advertisers. In some instances, we use this aggregated and non-identifying information to deliver tailored advertisements. For example, an advertiser may tell us the audience they want to reach (e.g., males between 25 and 55 years of age) and provide us with an advertisement tailored to the audience. Based upon the aggregated and non-identifying information we have collected, we may then display the advertisement to the intended audience.
Customer Surveys
We may share customer information obtained from customer surveys within fxvps.pro and our corporate family, and with trusted third parties to develop or provide products and services that we believe would be of interest to our customers.
Law Enforcement and Special Cases
We cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about users upon a valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, or to stop activity that we consider illegal or unethical.
Your Options Correcting/Updating Personal Information
If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer’s personal data in our records. In most cases, this can be achieved via our billing system.
Opt Out
By default, customers will receive invoices, any system
updates, fxvps.rp newsletters and other mailings. Customers
are able to opt out of newsletters and mailings by using the
unsubscribe link in any promotional email or as otherwise
provided in the communication. Please note that customers may
not opt out of receiving important system notifications or
emails about their accounts.
Public Forums. Please remember that any information you may
disclose or post on public areas of our websites or the
Internet, becomes public information. You should exercise
caution when deciding to disclose personal information in
these public areas. To request removal of your personal
information from our community forums or testimonials, contact
us at [email protected]. In some cases, we may not be able to
remove your personal information, in which case we will let
you know why we are unable to do so data Security.
This website is not directed towards children and we do not
seek to collect any personal information from children. If we
become aware that personal information from a child under the
age of 13 has been collected, we will use all reasonable
efforts to delete such information from our database.
Reseller Relationships
In addition to all of the terms and conditions set forth
above, the following terms apply to Reseller relationships
only. Information Related to Data Collected through Resellers.
fxvps.pro may collect information under the direction of our
Resellers, and we have no direct relationship with the
individuals whose personal data is provided, processed or
obtained by our Resellers. Customers who seek access, or who
seek to correct, amend, or delete inaccurate data should
direct their query to the Reseller’s data controller. If the
Reseller requests that we remove the data, we will respond to
such request within thirty (30) business days. Choice.
If you are a customer of one of our Resellers and would no
longer like to be contacted by such Reseller, please contact
the Reseller from whom you purchased products or services.
Data Retention. We retain personal data we process
on behalf of our Resellers for as long as needed to provide
services under the relationship. We will retain and use this
personal information as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements.
Changes to this Policy
We reserve the right to revise, amend, or modify this Privacy Policy at any time and in any manner. However, if we plan to materially change how we plan to use previously collected personal information, we will provide you with advance notice prior to the change becoming effective and an opportunity to opt-out of such differing uses. We encourage you to periodically review this page for the latest information on our privacy practices.